FedEx Turnover Rate and Human Resource Strategies

FedEx Turnover Rate and Human Resource Strategies In a recent literature, Bohlander and Snell (2009, PP.93) argued that Employee turnover (rate) or turnover (rate) refers simply to the movement of employees out of an organisation. Actually, it described how long employees tend to stay or the rate of traffic through the revolving door. Low turnover (rate) is helpful to the organisations, which indicated organisations retain employees by different HR programmes (Phillips and Connell, 2003, PP.2). As a common problem, high or low turnover (rate) can be caused by following reasons. 2.2 HR Programs in FedEx 2.2.1 Peer Recruiter Reichert (2010) has written and demonstrated that, in the whole country (U.S.), there are 25 National Recruitment Centers which are developed by FedEx to provide its mangers a much qualified employees during the interview process. Under the direction of regional personnel offices, these centers play the function of screening all applicants. A program called Peer Recruiter was introduced at each of these centers, helping to conduct a professional recruit and to screen applicants. The name of Peer Pecruiter has indicated that the peer recruiters will have a relative working recruit experience when doing an interview for applicants. In this way, the program can not only help select proper recruits, but also provide a chance for applicants to learn more about the expectation of the FedEx and their positions. The retention of FedEx is related with employee relations and recruitment. FedEx really cares about employee and FedEx begins its retention efforts through centralizing the recruitment performance. There are many recruitment centers of FedEx around the world and it develop centers for the managers that with a better qualitied applicant to interview. The recruite program can play the role to help screen applicants and professional recruiters process. 2.2.2 People Service Profits A successful recruitment is certainly important for a company, but the problem is how to retain those applicants. In the opinion of Smith (2009) who is the CEO of FedEx, he said that FedEx has the simple managerial concepts and effective translation them into action. He called them as People-First Philosophy. This philosophy understood by FedEx from these concepts can be defined as People Service Profits which is Purple Promise,- a simple corporate philosophy . FedEx emphasizes that people comes the first, because they believe people make good business sense and the abilities of people are the basic for everything good of FedEx. Therefore, the secret of FedExs success and employees loyalty can be explained as its Employee Friendly HR Practices. (FedEx Express, 2002) 2.3 Programs help to reduce the turnover (rate) 2.3.1 The Recognition and Reward Programs (Motivating Employees) FedEx believes that career advancement is not the only way to increase the growth, and the recognition and reward programs can also work well to reinforce desired behaviour, such as customer focus and quality. Besides, as effective approaches, those programs also keep their employees motivated and to deliver high-quality service. FedEx is willing to acknowledge the efforts of their employees. Because the important function of acknowledgment can motivate and satisfy workforce, as well as stimulate new ideas and cultivate better performance and team spirit. (Global HR, 2008) The Bravo Zulu Program is one of the recognition and reward programs with this goal, recognizing the performance of its employees when they surpass their normal job responsibilities. There are wide recognition approaches, including nonfinancial Bravo Zulu appreciation letters, cash appreciation or noncash awards presented by management, etc. (Shetty, 2011) Shetty (2011) stated that The Suggestion Awards Program is another recognition and reward program in FedEx. Just as the name of the program has implies, employees are encouraged to put forwards ideas to improve companys operations. Of course, those ideas should be about productivity improvement, revenues increasing, lowering cost or promotion of safer working conditions, etc. In FedExs reward process, one of the nice things is that the customer, who has voice in selecting outstanding service, is involved in the process. If the full-time employees have fulfilled service to their customers with full hearts at any time, they will win The Golden Falcon Award. The basis for these awards nominations are consisted of unsolicited internal and external customer letters citing outstanding performance. Every month, the winners of these awards will be announced by company video programs and publications and will receive shares of stock as well as an award. The Five Star Award is FedExs highest award which is given to individuals with outstanding performances. These performances always can materially contribute to profitability, corporation enhancement, and teamwork. Officers, managing directors, managers or senior managers, and non-managerial employees are eligible for the award. (Reichert, 2010 Trimble, 1993) 2.3.2 The Communication Programs The Communication Programs Concepts Open Door Procedure A process for dealing with employee questions or complaints regarding corporate policy Guaranteed Fair Treatment Procedure An employee appeal process for having an issue or complaint heard Survey Feedback Action A key employees relations and satisfaction program Table 3: The Employee Communication Programs The candid communication with the employees has contributed a lot to the successful relationship and retention in FedEx. Smith (2009) emphasized on the thinking of finding the resolution of a problem. He pointed out that enormous times will be spent in dealing with the internal employee response program by FedEx. The most important point in this program is an Open Door Procedure. In the open situation, employees will be encouraged to freely say out and find out solutions to the controversial, disagreeable or contrary problems existing in the current policy. (Reichert, 2010) In Reichert (2010) study, he stated that a relevant fair and open solution to the complaint of the FedExs employees is the Guaranteed Fair Treatment Procedure which involves three basic steps. The first comes to the management review which will have the result within seven days, employees should submit a writer complaint letter to the members of management to describe the issue. Then, the members of management check all the information related to the issue, grasp the facts, make a fair decision and hold an individual meeting or telephone conference to discuss the decision. Finally, the management review will open the decision by writing it in paper, letting the complainant and personnel office know the result. (Reichert, 2010) The second step comes to the officer review. A vice president or a senior vice president of a division is the major conductor. After the result of the first step has came out, the complainants will have seven days to submit a written complaint letter to the officer review, if they disagree about the decision made by the first step. (Reichert, 2010) The last step is the executive review. The complainants can submit their complaints to the Employee Relation Department within seven days. Then the department will investigate, prepare and establish a GFTP case file to the Appeals Board. The Appeals Board reviews all information related to the issues again and makes a decision of supporting or overturning. The Appeals Board will respond to the complainant by written and copy a same one to personnel. As a result, the complainant and company will be bind on the final decision made by Appeals Board. (Reichert, 2010) The Survey Feedback Action (SFA) Program which evaluates the employees relations and satisfaction. From the beginning of the manual survey to online survey, the pattern has been changing. However, there is an important thing which has not changed. Employees participated in this survey, through gathering the results to develop and implement managers corrective action. With the continuous improvement of employee satisfaction, FedEx retains the employees, as a result, the turnover rate will lower. (Trimble, 1993) 2.4 Advantages of the HR programs for employees and FedEx 2.4.1 Advantages of the HR programs for employees Tangible evidence can be found in FedEx, the employees have the chance to know what they will obtain. FedEx strictly insists on a promotion procedure within its policy and career advancement policy. Every employee can be informed the opportunities by the On-Line Computer Job Posting System(Job Change Applicant Tracking System), the notices will be posted throughout the company if the position is open, making everyone see the position demand. The open position is generally taken up by the employee who works inside the company. Unless there are truly no qualified applicants inside, the company will begin to search outside. Therefore, employees have sufficient opportunities to advance in FedEx. Besides, Tuition Refund Program is another popular career advancement tool for employees. With the program, employees who go for further study or training will be reimbursed by company. Many students are employed by the company in the main hub and other locations. (Reichert, 2010) According to the IBS Center for Management Research website (2003), FedEx believes that the employee retention and relation have much to do with the employees development, communication and motivation. Keeping looking for approaches to improve their employee training, FedEx carried out an Interactive Video Instruction (IVI) in 1986. The new information training and test preparation are applying to IVI which contains job knowledge tests for employees twice a year. The most important advantage of this program is that employees can use their spare time to learn and train themselves. Each employee can formulate his or her own learning pace and the training can be repeated as many times as their need. FedEx notes that IVI makes 60% of the training time to be reduced and information to be standardized. The employee compensation is organized to stimulate new ideas, acknowledge individual effort, promote teamwork and encourage outstanding performance. The compensation programs are the blend of benefit plans, pay programs, and quality of the work programs. FedEx Express gives these types of programs with regard to both full time and part time employees, that enable the arrangement of employee can be flexible and support them to have more time with their familises. The most important element attributing to the success is the action. As Smith (2009) said, many local part time jobs are employed by the company as local full time jobs. However, the employees who are senior and from the outside local region will oppress them and hinder the chances for the part timers to advance. A program is set up by FedEx to solve the problem and keep high value employees. Under the program, the part timers will gain credit for local service. 2.4.2 Advantages of the HR programs for FedEx FedEx should implement the People Service Profits Philosophy. The question like what your expectation on me, and what do you expect me to do? always comes first. FedEx uses the Extensive Orientation Program to explain its values to employees and tries to spend sufficient time to answer that question. For FedEx, Smith (2009) thought there are three important things: carrying cargo, letting employees to know its plans and making sure employees to learn that besides earning salary. There must be some ulterior reasons or some higher-level goals of working. It is necessary for employees to set up their goals and receive rewards for their job well done. In addition, employees can also influence the contents which they have done and methods with which they done. (Trimble, 1993) There are two programs used by FedEx to help its employees fit their jobs. The first is Leadership Evaluation and Awareness Process Program which gives a opportunity of the non-managerial employees to seek managerial positions which can help them to learn more about the management job. Besides, the Job Change Applicant Tracking System (JCATS) is also applied to help post job in FedEx, by which employees can know what jobs are open in time. (Shetty, 2011) In 2010, New York Times claimed that the Fortune magazine has recognized the FedEx Corporation as one of the 100 Best Companies to Work For of America. It is the only shipping company that list on the top 100 in Fortune and it has been maintain the position for 10 times in the past 11years. From the analysis, some positive trends emerge, which can be regarded as an interactive functions that are the HR department is doing good things with the purpose of keeping their employees happy, and in turn the satisfied employees are doing better to make profits for FedEx in PSP philosophy. The HRM creates great atmosphere, which brings a competitive advantage and a numerous qualify people into FedEx to make their good contribution to the company. FedExs HRM performance is beyond all of competitors. It is known as a company with very friendly employment system. In addition, 3% of FedExs total expense is put in training programs, which is six times more than other companies, such as Executive Education Programs and so on. Because of those training programs, FedEx can keep its turnover rate at a lower levle than its opponents. (Trimble, 1993) The FedEx survey or action or feedback program is a survey of employee attitudes to act as the GFTP and other communication tools. In order to improve its department ability, management applies the survey to decide their next actions. However, the survey is anonymous for maintaining the fairness of attitudes. In the past 13 years, every group and work unit in FedEx can see the survey in public and management never receive any individual responses. The reason is that all managers must meet, discuss and settle the problems that the employees have been put forwards, in less than six weeks. The manager whose feedback score is low should take the corrective actions to develop and improve themselves to be better. FedEx believes that people may actively involve themselves into the matters of company if they feel their influence to act on the real things.

Findings on recent blood doping tests Essay

In 2006, the World Anti-Doping Agency(WADA), in collaboration with its WADA-accredited laboratories, conducted a series of tests. Here are the results: Table 1 2006 Adverse Analytical Findings Kind of Sporting Event Samples Analyzed Adverse Findings Obtained % Adverse Olympic 156,866 2,915 1. 86% Non-Olympic 41,277 972 2. 35% Total 198,143 3,887 1. 96% In this table, there was a total of 198,143 samples analyzed by the WADA laboratories which yielded 3,887 adverse findings representing 1. 96% of the total samples analyzed. Table 2 Comparison Between 2005 and 2006 Samples Analyzed Sporting Event 2005 2006 % difference. Olympic Event 139,836 156,866 12. 2% Non-Olympic Event 43,501 41,277 5. 1% Total 183,337 198,143 8. 1% There were 14,836 more samples that were analyzed in 2006 compared to 2005 representing an 8. 1% increase for one year. Table 3 Adverse Findings Comparison Between 2005 and 2006 Sporting Event 2005 2006 % difference Olympic Event 2,958 2,915 1. 5% Non-Olympic Event 951 972 2,2% Total 3,909 3,887 0. 6% The number of adverse findings in dropped 0. 6% from 2005 figures(3,909 to 3,887). Table 4 Top Five Sports with Most Samples Analyzed Sports Samples Analyzed Adverse Findings % Adverse Football 25,727 281 1. 09%. Athletics 19,781 315 1. 59% Baseball 15,977 370 2. 32% Cycling 14,229 594 4. 17% Aquatics 11,582 137 1. 18% Among the sports included in the calendar of the Olympics, football had the most number of samples analyzed with cycling having the most number of atheletes with adverse findings. Source: World Anti-Doping Agency(2007 May 10). 2006 Adverse Analytical Findings Reported by Accredited Laboratories. The Evolution of New Blood Doping Techniques Aside from blood transfusion, new trends in blood doping include erythropoietin (EPO) and synthetic oxygen carriers. The former consists of naturally produced peptide hormones. It is emitted from the kidneys and does its of stimulating red blood cells production. The latter, on the other hand, contains purified proteins which can provide oxygen. But just like blood transfusion, both methods are prohibited as well. They can easily be detected. In fact, tests for EPO and synthethic oxygen carriers were conducted in 2000 and 2004, respectively(WADA, n. d)). The Risks Involved in Blood Doping There have been number of incidents that has proven the potential risk that blood doping could bring to an athlete. In an 1886 race stretching from Bordeaux to Paris, Arthur Linton was killed. Eighteen years later, Thomas Hicks was killed after scoring a victory during the Olympics held at Saint-Louis. Dorando Pietri was likewise killed. Dutch cyclist Jensen biked to his death during the Olympic Games held in Rome after being injected with Ronicol. Another victim was Tom Simpson, competing in the Tour de France collapsed during a climb to Mount Ventoux. He died due to amphetamines. Finally, weightlifter Kangasniesmi died with a broken spine in 1975 after taking anabolic steroids. These are just some of the incidents that prove the possible risk of blood doping on the health of an athlete(CNRS, 1998). There is minimal information about the risks of doping to the health of sportsmen once they have retired from their career. However, these substances can bring about certain health complications such as heart conditions ot cancer. The possibility of getting these diseases is not a far-fetched possiblity(CNRS, 1998). Taking a single substance does not have the capacity to enhance an athlete’s performance or increase their stamina during trainings. In order to have the desired effect, an athlete will take several drugs and these could generate the potential risk of doping. For example, amphetamine is taken together with corticoids and cocaine. Another example is EPO combined with aspirin or synthetic glucocorticoids. There are other possible combinations and they are dependent on the need of the athlete(CNRS, 1998). Blood doping can likewise bring about psychological and behavioral risks. For example, overdose of caffeine results to overexcitement, insomia, nervousness, or anxiety attacks. Too much of amphetamine or cocaine may lead to anger and violence, altered judgment, anxiety, or hyperactivity(CNRS, 1998). In addition, doping can bring about the occurrence of iatrogenic disorders which requires early diagnosis and prescription. These drugs usually combined with other substances at high level can alter the behavior and morphology of the person taking the substance. Using a medical approach to the problem of doping can result to intensive investigation of the issue as well as the ineligibility concerns(CNRS, 1998). Moreover, athletes can likewise become susceptible to anemia and in the process become incapable of undergoing a high level of competitiveness. In the case of homologous doping, then there is the possiblity of getting infected with blood-borne viruses which can incapacitate the athlete as well(CNRS, 1998). Suggestions for Controlling Blood Doping After having analyzed the unfavorable effects of blood doping, it is but proper that measures should be established in order to gradually decrease or if not totally eradicate this illegal practice. Here are some of the steps that can be initiated for an effective blood doping control program(CNRS, 1998). 1. A study should be coducted regarding the medical and social factors of this issue. The former should focus on determining the effects of doping on the physical and psychological well-being of the individual(CNRS, 1998). 2. The conduct of monitoring and medical evaluation must be implemented over an extended period of time. This can be done by establishing multidisciplinary networks, carrying out doping semiology, securing the contracts of doctors who are working with sportsmen, and establishing an independent field focusing on â€Å"sports medicine† in the curriculum of medical schools(CNRS, 1998). 3. Each member of society must be vigilant about the possible consequences of doping. Both existing and former athletes must be included in the drug monitoring agenda. Likewise, there should be continous research on new substances being used for blood doping which are gaining support in the market(CNRS, 1998). 4. Detection strategies should be further improved since innovations in medicine, food, and researches concerning sports and health are advanced as well. There should be programs that would provide opportunity for studying how sports techniques and equipments evolve(CNRS, 1998). 5. Parents, students, teachers, sports administrators and officials, and all sectors of society must be made to understand about the extent of the blood doping problem. Blood doping must be integrated into the curriculum of medical schools(CNRS, 1998). 6. Politics should be eradicated in the blood doping efforts of the government. International sports federations must draw up a grassroots programs that would monitor the development of new players. Each state must come up with a strategy that would efficiently consider the facilities, equipments, age at which new athletes will begin competing(CNRS, 1998). Conclusion Blood doping is an illegal practice that will not only put a stain on the spirit of competition and fair play in international sports competitions but also endanger the health and lives of athletes. Blood doping does not only concern the athletes and sports officials but also the entire public. For the young people who will someday be in the shoes of these athletes, this will serve as an eye opener to them as well as their parents. All of us have a role in making sure that blood doping would no longer claim the lives of athletes whose only desire for competing in the Olympics and other international meets is to bring honor to their countries and have a shot at claiming glory. References Canadian Center For Ethics In Sports(n. d). History of Blood Sampling. Retrieved June 21 2008 from CNRS Department of Life Sciences(1998 December). Doping and Sports Collective Expert Assessment. Retrieved June 21 2008 from Guttman, A(2008). Olympic Games. Microsoft Encarta Online Encyclopedia. Retrieved June 21 2008 from Pollick, M(n. d). What is Blood Doping? Conjecture Corporation. Retrieved June 21 2008 from World Anti-Doping Agency(n. d). A Brief History of Anti-Doping. Retrieved June 21 2008 from World Anti-Doping Agency(n. d). Blood Doping. Retrieved June 21, 2008 from .

Harvard Business School Essay Samples - Is it a Scam?

Harvard Business School Essay Samples - Is it a Scam? The Debate Over Harvard Business School Essay Samples We'll advise ventures about the effect of blockchain on their industry and the way to timely adjust and reap the advantages of this new technology. To get to the millennial generation, brands need to be authentic. It also functions as an incubator space for startup businesses. As a result of that strategy, you can also raise the quantity of user-generated content for your brand. A small industrial desert, but construction has just kicked off to create a new residential and business center. There is a demand for return, there's a demand for growth. There are lots of possible applications for analytics in the hiring process at your business, and the very first issue for recruiters in your workplace is always likely to be finding the correct person for a function. The mixture of the two can bring about an effective cycle, where the firm's costs go down and revenue goes higher. There's, obviously, a limit on the range of pages even our finest writers can produce with a pressing deadline, but usually, we figure out how to satisfy all the clients seeking urgent assistance. As you pay for homework, we provide those options at no cost. They have websites which offer direct contacts between writers and customers and allow them to discuss details and get the ideal result. Additionally, a customer may ask the writer to submit part of the job for review and, if needed, ask her or him to make corrections. Requesting a fee waiver isn't going to disadvantage your application at all. So yes you can obtain a killer essay but in the event the application is weak, it won't really make a difference. There's 1 question for the present position for the application procedure. Do not enable the admissions application fee stop you from applying! Let's start attending the exact same events. Specifically, in regards to having the challenging conversation. After discovering our website, you will no longer will need to bother friends and family with these kinds of requests. It is among the few pieces in there that is truly in your voice. By comparison, sharing emotions is fantastic for business. Reusing exactly the same questions may look like a bad choice at first as the possibility of a candidate seeing the problem before increases with time. You might even wish to share some information about how expressing emotions can result in greater productivity and engagement on the job. Word of Caution Before you commence researching external facets, be prepared that you may feel overwhelmed and that's normal. Odds are, after processing the emotion, the man or woman may wish to move forward. We'll be successful because we've got no other choices. While introspecting, we suggest that you keep away from distractions. You get to consider it more frequently than tasks you have completed. It doesn't make a difference to us, whether you're too busy on the job concentrating on a passion undertaking, or simply tired of a seemingly infinite stream of assignments. As long because you can deliver in time, it's fine to delay creative tasks and earn time to consider about possible solutions and new ideas. The hygiene depends on various problems. Finding the Best Harvard Business School Essay Samples Stories are an essential component of the human experience. And this isn't the close of the story yet. So consider your story. The concept is to get in touch with a lot of unique people from diverse backgrounds and receive their advice on your profile. Actually, Uber's model is made in such a manner it may make them lose users in the exact same way that it's losing drivers. Growing the economy's a great thing for everybody. The Fundamentals of Harvard Business School Essay Samples Revealed It's about the School and putting together a terrific class every year. You'll get acquainted with the typical GPA of the incoming batch. This calendar year, they have to handle their own peers. The typical scholarship award has doubled during the very same time and they're reaching a larger proportion of the student body. Our objective is to permit students to produce a difference on earth in roles for which they are especially passionate and well suited. The admissions process here is a type of mosaic we're taking a look at plenty of pieces that come with each other to give us a comprehensive picture of the applicant. Therefore, many students and employees decide to obtain inexpensive essay rather than writing it themselves. Stunning campus and useful staff.

James Joyces Araby - Loss of Innocence in Araby Essay

Loss of Innocence in Arabynbsp;nbsp;nbsp; nbsp; In her story, Araby, James Joyce concentrates on character rather than on plot to reveal the ironies inherent in self-deception. On one level Araby is a story of initiation, of a boy’s quest for the ideal. The quest ends in failure but results in an inner awareness and a first step into manhood. On another level the story consists of a grown mans remembered experience, for the story is told in retrospect by a man who looks back to a particular moment of intense meaning and insight. As such, the boys experience is not restricted to youths encounter with first love. Rather, it is a portrayal of a continuing problem all through life: the incompatibility of the ideal, of the dream†¦show more content†¦Although the young boy cannot apprehend it intellectually, he feels that the street, the town, and Ireland itself have become ingrown, self-satisfied, and unimaginative. It is a world of spiritual stagnation, and as a result, the boys outlook is severely limited. He is ignorant and therefore innocent. Lonely, imaginative, and isolated, he lacks the understanding necessary for evaluation and perspective. He is at first as blind as his world, but Joyce prepares us for his eventual perceptive awakening by tempering his blindness with an unconscious rejection of the spiritual stagnation of his world. The boys manner of thought is also made clear in the opening scenes. Religion controls the lives of the inhabitants of North Richmond Street, but it is a dying religion and receives only lip service. The boy, however, entering the new experience of first love, finds his vocabulary within the experiences of his religious training and the romantic novels he has read. The result is an idealistic and confused interpretation of love based on quasireligious terms and the imagery of romance. This convergence of two great myths, the Christian with its symbols of hope and sacrifice and the Oriental or romantic with its fragile symbols of heroism and escape, merge to form in his mind an illusory world of mystical and ideal beauty. This convergence, which creates an epiphany for theShow MoreRelatedCompare and Contrast: Charlotte Brontes Jane Eyre and James Joyces Araby830 Words   |  4 PagesJane Eyre and James Joyce’s Araby James Joyce’s Dubliners is a collection of short stories developed chronologically from his youth to adulthood. Joyce attempts to tell a coming of age story through Dubliners. In particular, Araby is about a young boy who is separated from his youth by realizing the falsity of love. James Joyce’s Araby is a tale of a boy in Dublin, Ireland that is overly infatuated with his friend’s older sister and because of his love, travels to the bazaar, Araby, where he finallyRead MoreEssay on Araby(loss Of Innocence)640 Words   |  3 Pages Loss Of Innocence In James Joyce’s Araby the boys loss of innocence may be confusing and even painful but at the same time it is important . It begins his journey into adulthood . The boy in Araby is experiencing something all young men experience , the first crush . It is a time in his life where he is having new feelings, and trying to express those feelings to the object of his affection is next to impossible . Even the simple act of watching Mangan’s sister brings up emotions in the boy .Read MoreAraby, By James Joyce1013 Words   |  5 Pages James Joyce’s short fiction, â€Å"Araby†, speaks of the loss of innocence when one enters adulthood. 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Many of these stories are about a character or characters journey and what this reveals to them about themselves or the world around them. In particular Young Goodman Brown, Araby and A Good Man Is Hard to Find all deal a character s realization of the bitter world they live in. The journey is merely a prompt or tool that helps to unearth the misery that each character finds. I will be comparing and contrasting the charactersRead MoreJohn Updike s A P And James Joyce s Araby1877 Words   |  8 Pagesmature into one’s own self. In John Updike’s AP and James Joyce’s Araby, the theme of growth permeates throughout both narratives as their respective protagonists fabricate an ideal world from their own naive perspectives, only to shed their ignorant fantasies about how they believe to understand that the world can bend to their decisions to truly understand the cruelty behind world they live in: reaching maturity through the loss of innocence. Dismissing the pragmatic aspects of life can lead to